Course Syllabus

Syllabus ID: syllabus-e39115d8da6b

Course Syllabus
Structured Output

MDCA 1348-01S

Pharmacology & Administration of Medications
Term
Fall 2026
Instructor
Davis, Tammy
Department
HP
Meeting Pattern
03:30 PM - 05:00 PM

Course Information

Name of Department: Nursing and Health Professions

Course Subject Area, Number, Title, and Section Number: MDCA, 1348, Pharmacology and Administration of Medications, 01S

Instructor Name:  Tammy Davis, BSN, RN

Building/Office Number:  Allied Health Building (AHB), Room 237

Office Hours:  Monday through Thursday: 10:00 - 11:30 a.m.; 1:00-3:00 p.m.

Friday 8:30 a.m. - 11:45 a.m.

Virtual Hours:  By email request only

 Office Telephone: (409) 882-3308

 Email Address: tammy.davis@lsco.edu (preferred contact method)

Course Description

MDCA 1348 - Pharmacology & Administration of Medications. Credits - 3 Lecture hours, 2 Lab Hours. Instruction in concepts and application of pharmacological principles. Focuses on drug classifications, principles, and procedures of medication administration, mathematical systems, conversions, calculation of drug problems, and medico-legal responsibilities of medical assistant. Course Identifier 51.0801 TEC

Pre-requisites/Co-requisites

There are no pre-requisites for this course.

Required Textbook & Materials

Required Textbook for this course:

ISBN #: 978-1-60425-148-7

Hartman's Medical Assisting The Basics

First Edition

Hartman Publishing, Inc.

with Paula Holstein Webb, MS, BSN, RN

Chapter 26

Recommended Workbook

Hartman's Medical Assisting The Basics

First Edition

Hartman's Medical Assisting The Basics

Upon registration, LSCO students are automatically charged $25 per semester credit hour for access to all required textbooks, lab manuals, access codes, and e-books through the Gator Book Pack program. Physical materials may be picked up in Beaumont or shipped for an additional fee. Information and FAQs are available on the LSCO Gator Book Pack webpage. Students have until the second class day of the semester to opt out of the program.

Students are expected to have access to all required materials during the first week of class and are responsible for completing all assigned coursework. Students who do not have access to their materials during the first week should notify the instructor immediately for guidance.

Every student MUST have access to the required textbooks by the end of the first week of class. The student will be responsible for all assignments given. Failure to have a text may result in being dropped from the class. Failure to follow instructions (written or oral) will result in penalties.

Course Learning Outcomes (CLOs)

Upon successful completion of this course, students will acquire the following course learning outcomes:

Core Objectives

 
  Course Learning Outcomes
 Creative thinking, innovation, inquiry, analysis, evaluation, and synthesis of information Critical ThinkingStudents will perform several activities to develop their critical thinking skills. Labs will require critical thinking during hands on skills to promote a safe environment and eliminate the possibility of contamination 
 Effective development, interpretation, and expression of ideas through written, oral, and visual communicationCommunication Students will have to communicate with other students, instructors, and other individuals to verify the 6 rights for safe medication administration.
 Ability to consider different points of view and to work effectively with others to support a shared purpose or goalTeamwork Students will participate in activities that require working with other individuals. 
 Intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national, and global communities. Social ResponsibilityStudents will connect choices, actions, and consequences to ethical decision-making. 
 Ability to connect choices, actions, and consequences to ethical decision-makingPersonal Responsibility Students will participate in preparing and administering medications while developing good judgment and critical thinking 

Course Topical Outline

 Week 1 Orientation; Chapter 26, Section 1, Start Section 2
 Week 2Chapter 26, Finish Section 2, Start Section 3 
 Week 3 Chapter 26, Finish Section 3, Start Section 4
 Week 4 Chapter 26, Finish Section 4, Start Section 5
 Week 5 Chapter 26, Finish Sections 5, 6 and 7; Quiz #1 - Measurements and Dosage Calculations
 Week 6Chapter 26, Sections 8 and 9
 Week 7 Quiz #2 - Medication Routes/Administration; Lab Practice
 Week 8 Final Exam
 Weekly (as needed)There will be a lab/class time to be able to practice all skills reviewed each week 

Academic Honesty

Faculty who suspect violation of academic honesty, cheating, plagiarism, collusion, or abuse of resource materials may assign an academic penalty. Students must be notified of their right to appeal before the academic penalty is imposed.

Students subject to penalty due to academic honesty have the right to appeal the decision. Refer to the current LSCO Catalog for details on the appeal process.

Electronic Communication

LSCO students are required to use their LSCO email account (Office 365 / Microsoft Outlook) for all electronic communication. In order to ensure the privacy and identity of the student communicating via electronic methods, LSCO faculty will direct students to use their LSCO email accounts rather than personal accounts. If a student has trouble accessing their LSCO email account, they should contact the LSCO Help Desk at (409) 882-3033 or helpdesk@lsco.edu.

Attendance Requirements

Federal regulations require students who receive financial aid to have begun “attending” and participate substantially in each course for which they are enrolled on or before the official census reporting date outlined on the LSCO Academic Calendar. Students documented as “not attending” a course upon the census date are assumed (for financial aid purposes) to have not begun attendance for that course This negatively affects their financial aid eligibility and disbursement and requires the student to repay any financial aid funds that have already been disbursed . Attendance in an ONLINE course is verified by substantial participation in the course on or before the census date published in the LSCO Academic Calendar. Substantial participation in this online course is defined as logging in and completing/participating in at least one requirement of the course. Note: Simply logging in to your online course does not constitute attendance.

Hybrid classes are a mix of face-to-face and online environments. Students will be expected to attend class during the scheduled meeting time. (Include the policy on absences and tardiness.) In addition to classroom attendance, your weekly active participation in the online component (Blackboard and/or homework software) will be considered and expected.

Hybrid-Flexible (HyFlex) courses utilize a blended course design that allows students to choose how they will ATTEND their class sessions. Students can choose to attend sessions in-person or live online without attending class on campus. A watch later option is available to students taking a HyFlex course, however, students may utilize watch later sessions no more than three classes during an 8-week term or five classes during a 16-week term.

For additional information, see LSCO Student Handbook and Medical Assisting Handbook, Class Attendance policies.

SUBSTANCE ABUSE

"DRUG FREE SCHOOLS AND COMMUNITIES" section is the Standards of Conduct 7.2 in the Lamar State College Orange Course Catalog Section 5.9 of Chapter VI of the Regent's Rules and Regulations provides that a student who has been found guilty of the illegal possession, use, sale, or distribution of any drug, narcotic, or controlled substance, whether the infraction is found to have occurred on or off campus, shall be suspended for a period of not less than the remainder of the semester in which the infraction occurred plus the following long semester. If the semester in which the infraction occurred has ended by the time a student is found guilty, the student shall be suspended for a period of not less than the following two long semester. This policy is also set out in the student handbook available in the Office of Student Services in the Ron E. Lewis Library Building, 3rd Floor.


DRUG AND ALCOHOL POLICY

In accordance with the Drug and Alcohol Abuse Policy in the LSCO Catalog, a student who is participation in clinical/classes Medical Assisting Program and there is a reasonable suspicions that the student is under the influence of alcohol and/or illegal drugs, i.e. drugs which are controlled substances under federal, the student will be required to submit for drug testing (at the cost of the student). the student will be subject to disciplinary guidelines as indicated for "Unsafe or Unprofessional Clinical Practice". The student will be referred for counseling and may be required to show evidence of successful evaluation and treatment before being allow back into the clinical setting.

Make-up Work Policy

Assignments: Late work will only be accepted within 48 hours of the posted due date with a 5 point deduction. After that, late work is not accepted. Lowest homework grade will be dropped (the first assignment is not droppable). Questions regarding assignment grades must be addressed to the instructor within two (2) days after the grade is posted.

Exams/Quizzes: Students are strongly encouraged to take exams/quizzes as scheduled. If the student is unable to take the exam as scheduled, the student must notify the instructor via email before the exam/quiz and request a make-up exam/quiz. Make-up exams/quizzes must be complete within two (2) days of the missed exam/quiz (this includes weekends, but not holidays). Failure to contact the instructor before the exam/quiz opens at the scheduled time, will result in a zero (0) for the exam/quiz. Make-up exams/quizzes will result in deduction of 10 points on the first missed/make up exam, 20 points on the second.

First make-up exam/quiz will have ten (10) points deducted from the grade, second make-up exam/quiz will have twenty (20) points deducted, etc.

There is no make-up for the final exam. If the final exam is not taken at the scheduled date/time, a grade of zero (0) will be given.

Classroom Etiquette

No food is allowed in classrooms, computer labs, or skills labs at any time. only drinks with a non-spill container (i.e. a bottle with a lid) are allowed in the classroom. No drinks are allowed in the labs or computer rooms. The student can be asked to leave the building for not following this policy.

• Face-to-Face - No food, drink, tobacco, cell phones, etc. Using your cell phone during class is inconsiderate to the instructor. Drinks are acceptable in the classroom as long as they are in a container that has a lid that can be closed.

• Online - Since face-to-face meetings in the classroom may be replaced by online meetings through discussion boards, emails, and/or Blackboard Collaborate, students are expected to follow the rules of netiquette in these forums.

• Hybrid - When face-to-face meetings in the classroom are replaced by online meetings through discussion boards, emails, and/or Blackboard Collaborate, students are expected to follow the rules of netiquette in these forums.

• Hyflex - Whether attending in person or online (synchronously or asynchronously)—students are expected to engage respectfully and responsibly. Arrive prepared, minimize distractions, and participate actively using appropriate tools (e.g., microphones, chat, discussion boards). When joining remotely, keep your camera on when possible, mute your microphone when not speaking, and use the chat feature constructively. In the classroom, be mindful of peers who are joining online by speaking clearly and allowing space for all voices. All communication should remain professional.

Exam Policy

Exams are based on course objectives, the textbook, and PowerPoint presentations. Exams will be administered via Blackboard. The 2 Quizzes will be taken at home during the date/time listed in Blackboard.

Respondus Lockdown Browser and a Webcam are required for exam proctoring.

The all exams consist of 20 multiple choice, fill-in-the-blank, and True/False questions to be completed within one hour (60 minutes) from the time that you begin your exam. The exams/quizzes will shutdown exactly one hour from the time you start it and will not be reopened unless you meet the requirements found under the Make-up Policy.

Responsible Use of Artificial Intelligence (AI)

Students should use AI technology responsibly and ethically. This includes refraining from using AI to engage in harmful or unethical activities, such as generating false information, spreading misinformation, or engaging in malicious behaviors. The use of AI should align with the principles of academic integrity, honesty, and respect for others. Students are responsible for adhering to LSCO's Academic Honesty policy found in the Catalog. LSCO's full AI policy can be found at AI Policy | Lamar State College Orange (lsco.edu)

Expected Time Requirement for this Course

For every hour in class (or unit of credit), students should expect to spend at least two to three hours per week studying and completing assignments. For a 3-credit-hour class, students should prepare to allocate approximately six to nine hours per week outside of class in a 16-week session OR approximately twelve to eighteen hours in an 8-week session. All Online/Hybrid students should expect to spend at least as much time in this course as you would in the traditional, face-to-face class.

Grading and Evaluation Method

This course consists of weekly assignments, two (2) scheduled quizzes, and a final exam. The final course grade is determined by the following method:

Weekly assignments = 25% (lowest grade will be dropped except for the first assignment and any pop quizzes)

Measurement/Dosage Quiz = 25%

Medication Routes/Administration Quiz = 25%

Final Exam = 25%

Overall Numeric Grade (100% total possible points)

Letter grades are assigned as follows:

A = 90 - 100%

B = 80 - 89

C = 70 - 79

D = 60 - 69

F = below 60

Students must have at least a 70% to be eligible to take the final exam. Any grade below 70%, prior to the final exam, will be the final course grade .

Final course grade will not be rounded up (example - a 79.5% or above will be a 79%, it does not round up to an 80%).

Instructor Response Time

The instructor will respond to emails within 24 hours, excluding weekends and holidays. On weekends and holidays, the instructor will respond to emails from students within 24 hours of the first business day following the weekend or holiday. The best method of contacting the instructor is through you LSCO email unless otherwise instructed on other means of contact.

Participation Requirements

Weekly participation and engagement in the courses are critical for student success. Assignments should be completed by the due date. Students should also refer to the instructor’s attendance policy for additional information. (See LSCO Catalog, Class Attendance.)

Review of Test Grades

The instructor will review all quiz/exam grades and make any necessary adjustments to the grade. The adjusted grade will be shown in your Blackboard Gradebook.

Quizzes are available for student review after completing the quiz. Questions regarding quiz grades must contact the instructor by email within 2 business days of the closing date for the quiz.

There is no student review for the Final Exam.

Student’s Responsibility

This syllabus contains information, policies, and procedures for a specific course. By enrolling, the student agrees to read, understand, and abide by the rules, policies, regulations, and ethical standards of Lamar State College Orange as those contained in the current LSCO Catalog and schedule of classes.

Syllabus Content

The instructor reserves the right to make changes to this syllabus if deemed necessary. All changes will be provided to the students orally or in writing before the implementation of the change.

Mental Health Resources

TimelyCare is a virtual health and well-being platform that is available 24/7 for all non-dual credit enrolled LSCO students. There is no cost to eligible students for this service. TimelyCare providers offer emotional support, mental health counseling, health coaching, psychiatry, and basic needs support. Non-Dual Credit students enrolled in classes can log in to the TimelyCare website or app available at timelycare.com/LSCO.

Advocacy Information

Any student who faces challenges securing their food, housing, transportation, or childcare for minor dependents and believes this may affect their performance in the course is encouraged to contact the student care office (studentcare@lsco.edu)for guidance on how to access possible resources. Please notify the instructor of your circumstance if you are comfortable doing so.

Equal Opportunity to Educational Programs

Lamar State College Orange (LSCO) is an equal opportunity educational institution and does not discriminate against any person regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, sexual orientation, gender identity, or veteran status, in admissions, educational programs, student activities or employment. For further information about this policy, contact the Director of Student Care and Accessibility at studentcare@lsco.edu.

Title IX of the Education Amendments

LSCO prohibits discrimination, including sexual harassment and retaliation, against any student on the basis of race, color, religion, gender, national origin, disability, or any other basis prohibited by law. Any student who believes that he or she has experienced prohibited conduct or believes that another student has experienced prohibited conduct should immediately report the alleged acts to the Title IX Coordinator, Rebecca Gentry rebecca.gentry@lsco.edu.

Blackboard Resources

LSCO students will access Blackboard through the MyGator portal. Login credentials will use the following format: NetID@my.lsco.edu/Password. For help in identifying your NetID/Password, visit https://www2.lsco.edu/sspr/userinfo1.asp.

Students needing help learning how to navigate Blackboard are encouraged to reach out to LearningTechnology@lsco.edu. Blackboard student resource videos and help-sites are available at https://www.lsco.edu/distanceed/blackboard-student.asp.

Career Coach

Lamar State College Orange provides career advising services to all students and alumni through Career Coach, an online career planning tool. Career Coach assists students through all phases of developing, initiating, and implementing career plans.

Information regarding employment opportunities and career options are provided along with access to live local job postings. Full-time and part-time employment opportunities, as well as internships, are available through Career Coach. Access https://www.lsco.edu/advising/career-planning.asp for more details on how to use LSCO’s Career Coach to plan for and learn more about your future career.

Gator Assistance Program

Lamar State College Orange provides currently enrolled students support for daycare and/or transportation costs on a first come first serve basis as funding allows.

Access https://www.lsco.edu/advising/gator-assistance.asp for details on assistance services.

OASIS Tutoring

Students needing course content or study skills support are encouraged to make an appointment or walk in to receive tutoring and academic support services. Our series of student success seminars, named Lifesavers, are available Face-to-face, online, and self-paced throughout the semester. Reach out to OASIS@lsco.edu for more information on how students can receive academic support. Visit https://www.lsco.edu/student-life/library/lifesavers.php for more information about Lifesavers.

Library Services

Students are encouraged to visit library.lsco.edu to find the library’s current operating hours, access the catalog to locate print materials, and access GatorSearch to explore the vast electronic collection. The library provides over 77 electronic database collections that include eBooks, newspapers, magazines, academic journals, and streaming video. The physical library contains a specialized collection of research materials specifically chosen to support the degrees and courses offered. Additionally, Students with research questions or questions about library services are encouraged visit the library in person, call 409-882-3352, access the chat on the library webpage, or to email their question to lscolibrary@lsco.edu.

Student with Disabilities

Under the Texas State System, Lamar State College Orange complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, pertaining to the provision of reasonable academic adjustments/auxiliary aids for students with disability. We strive to provide reasonable academic adjustments/auxiliary aids to students who request and require them.

Students who believe they have a disability requiring an academic adjustment/auxiliary aid are encouraged to contact the Director of Student Care & Accessibility at studentcare@lsco.edu. Students are encouraged to apply before the start of the semester when at all possible. The Accommodation Request Form and details regarding the appropriate documentation needed can be found here: https://www.lsco.edu/advising/disability.asp. Once approved, the signed accommodation form provided by the Director of Student Care & Accessibility must be submitted to the instructor at least two business days in advance of need.

Upswing 24/7 FREE Tutoring Services

Lamar State College Orange provides currently enrolled students with access to online tutoring through a partnership with Upswing, an online tutoring platform. Tutors are available 24/7 online in almost every subject.

Access https://www.lsco.edu/tutoring/online-tutoring.asp for details on how to log-in to the FREE services.

Campus Closure

In the event of an emergency campus closure in excess of three class days, Lamar State College Orange’s classes will continue via the use of Blackboard. In such an instance, the college website, www.lsco.edu, will have information concerning the event and anticipated re-opening plans.

Civility

Please be considerate of other classmates’ feelings, ethnic background, cultural differences, situations, and level of maturity. Students will be asked to leave the course if disruptive or inappropriate behavior is exhibited in any of the course requirements. If your instructor feels that you have not contributed appropriately to course requirements, your final course grade may be reduced accordingly.

The instructor reserves the right to manage a positive learning environment and will not tolerate inappropriate conduct in the course. Rude correspondence (discourteous or impolite, especially in a deliberate way) in e-mails, telephone calls, in person, or comments made to other class members, the instructor, or the office staff.

Contingency Plans

Students should develop a backup plan should their computer system or their Internet provider fail. Computer or internet connectivity issues are not valid excuses for missing a deadline. The College provides many opportunities for using computer equipment, as do many public libraries. Refer to the LSCO website for operational hours of the Library and OASIS.

Credit Transfer

Students should check in advance with the institution to which they plan to transfer credit to confirm transferability.

Criminal Background Policy

LSCO awards some certificates and degrees in which a criminal history MAY disqualify candidates from becoming licensed, certified, and/or employed upon degree/certificate completion. Students with a criminal background enrolling in courses leading to a degree/certificate in Criminal Justice, Barber, Cosmetology, Emergency Medical Technology, HVAC, Electrician, Plumbing, Massage Therapy, Medical Assisting, Vocational Nursing (VN), Registered Nursing (RN), Pharmacy Technician, Real Estate, or Teacher Preparation program are STRONGLY ENCOURAGED to discuss the certification and/or licensing regulations of the program with the program director listed in order to learn more about the current guidelines related to criminal history as well as the right of individuals to request a criminal history evaluation letter.

Drops and Withdrawals

Never attending or ceasing to attend classes DOES NOT constitute a drop or withdrawal. You remain registered until you request a drop from the instructor. Failure to act in a timely manner will result in an "F" grade for the course. It is the student's responsibility to follow up with the LSCO advising office to ensure that all drops/withdrawals are processed as desired.

Grade of “Incomplete”

The grade of "I" may be given when any requirement of the course, including the final examination, is not completed. Students seeking an incomplete should have completed 75% of the course requirements and be passing the course at the time of the request. Arrangements to complete deficiencies in a course should be made in advance of the end of the semester with the instructor. The instructor will process the Incomplete form online, and a confirmation will be sent to the student’s LSCO email.

Incomplete work must be finished during the next long semester. If not, the Office of Admission and Records must change the "I" grade to the grade of "F." The course must then be repeated if credit is desired. An "I" grade also automatically becomes an "F" if the student registers for the course prior to removing the deficiencies and receiving a grade change. The instructor may record the grade of "F" for a student who is absent from the final examination and is not passing the course.

Grade Appeals and the Academic Grievance Process

Grade determination and awarding of grades in a course are the responsibility of the instructor and should be calculated according to college policy, procedures, and written details provided in the course syllabus. NOTE: Final grades are available to students within 48 hours of the instructor posting the grade in Banner. Students may view final grades by logging into MyGator and then accessing Gator Self-Service.

An academic appeal process is afforded to students who desire to dispute a grade or any decision that affects the student’s ability to complete and earn a grade for the course provided it is not related to a violation outlined in the LSCO Student Code of Conduct. If an informal conference with the faculty member regarding an academic complaint fails to reach the outcome requested by the student, the student may initiate the formal process. Even after initiating the formal complaint process, students are encouraged to seek informal resolution of their concerns. A student whose concerns are resolved may withdraw a formal complaint at any time.

Refer to the current catalog or for details on the formal grade appeal process.

Institutional Educational Goals

Lamar State College Orange has identified seven educational goals to specify the knowledge and skills that students should gain from completing academic and technical programs with the College. These goals are:

• Critical thinking (General Education, Technical) – Students will be able to demonstrate creative thinking, innovation, inquiry, analysis, evaluation, and synthesis of information.

• Communication (General Education, Technical) – Students will be able to effectively develop, interpret and express ideas through written, oral and visual communication.

• Empirical and quantitative skills (General Education, Technical) – Students will be able to manipulate and analyze numerical data or observable facts and create informed conclusions.

• Teamwork (General Education, Technical) – Students will be able to consider different points of view and to work effectively with others to support a shared purpose or goal.

• Social responsibility (General Education, Technical) – Students will be able to recognize and acquire a sense of intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national and global communities.

• Personal responsibility (General Education, Technical) – Students will be able to connect choices, actions, and consequences to ethical decision-making.

• Professional competency (Technical) – Students will be able to recognize or demonstrate skills that depict professional values and employability. If the career has licensure or certification requirements, students may prepare for the licensure and certification in a capstone course and sit for the licensure or certificate at the end of the program.

MyGator and Log-In Credentials

Current students will access many LSCO applications through the MyGator portal. Login credentials will use the following format: NetID@my.lsco.edu/Password.

Students can set a password here: https://www2.lsco.edu/sspr/

IMPORTANT: It is a violation of College policy, state laws, and federal laws for anyone to gain or help others gain unauthorized access to MyGator or any LSCO application or service. All accounts shall be for use by a single individual – the person for whom the account was approved or assigned. This includes Blackboard accounts as well as any application within MyGator. Sharing or loaning accounts is strictly prohibited, can be construed as a form of cheating, and violates College policy, state laws, and federal laws.

Policies and Procedures

LSCO adheres to the policies and procedures established in the Texas Education Code, Texas State University System Rules and Regulations, LSCO Faculty Handbook, and LSCO Catalog.

Prohibited Items in the Classroom

No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. It is inappropriate for minor children to be on campus due to the potential liability to the College, the risk of harm to the children, and decreased employee productivity due to distractions and disruptions.

Student Complaints (excluding Safety, Harassment, or Title IX)

LSCO believes that all matters involving a staff member (non-instructor) OR an instructor are best resolved directly with the employee. Should it not be resolved at that level, access and complete the Student Complaint Intake form within five (5) business days from the date of the offense. The Student Complaint Intake Form can be found in any of these locations: 

  • LSCO Website (Current Students)
  • LSCO Catalog (Student Services, Complaints)
  • MyGator Card
  • Blackboard (Student Resources, Student Services, Student Resources)

After a student completes the Student Complaint Intake Form, they will be contacted by an LSCO employee unrelated to the offense and provided guidance on how to proceed with the Complaint process. 

Refer to the LSCO Catalog (Student Services, Complaints) for details on the complaint process. 

Student Complaints (involving Safety, Harassment, or Title IX)

Student-Staff and Student-Instructor Complaint Process involving Safety, Harassment, or Title IX: 

Students who have experienced a safety, harassment, or title IX event should access and complete the Title IX/Clery: Anonymous Reporting Form found in any of these locations: 

  • LSCO Website (Sexual Misconduct & Title IX)
  • LSCO Catalog (Student Services, Complaints)
  • MyGator Card
  • Blackboard (Student Resources, Student Services, Student Resources)

After a student completes the intake form, they will be contacted by an LSCO employee and provided guidance on how to proceed. 

 

Refer to the LSCO Catalog (Student Services, Complaints) for details on the complaint process. 

Student Privacy

The privacy of all students, including Distance Education students, is protected through strict adherence to the rules of the Family Education Rights and Privacy Act. LSCO’s statement regarding the Family Education Rights and Privacy Act can be found in LSCO’s Catalog. Additional information regarding privacy for Distance Education students can be found in the Distance Education Handbook, appendix D.