Name of Department: Health Professions

Course Subject Area, Number, Title, and Section Number: Applied Nursing Skills II VNSG 2413-E20

Instructor Name: Potter, Kaitlyn

Building/Office Number: Allied Health Building 232

Office Hours:  Monday-Thursday 10:00am-11:00am

Virtual Hours: By Appointment 

Office Telephone: 409-882-3979

Email Address:kaitlyn.potter@lsco.edu

VNSG 2413 - Applied Nursing Skills II Credits 4 Lecture Hours 3 Lab Hours 3 Application of nursing skills to meet more complex client needs utilizing the nursing process and related scientific principles

Admission to the Vocational Nursing Program, BIOL 2401, BIOL 2402, VNSG 1122, VNSG 1136, VNSG 1160, VNSG 1323 or VNSG 1423 , VNSG 1227, VNSG 1402, and VNSG 1461. Corequisite: VNSG 1136, VNSG 1138, VNSG 1231, and VNSG 1462. Course Identifier 51.3901 TEC

Williams and Hopper, (2023). Understanding Medical-Surgical Nursing, (7th ed.), Philadelphia: FA Davis.

Williams and Hopper, (2023). Study Guide for Medical-Surgical Nursing, (7th ed.), Philadelphia: FA Davis.



Williams and Hopper, (2023). Access Code for: Understanding Medical-Surgical Nursing, (7th ed.), Philadelphia: FA Davis.



Required Online Resources:

HESI

Davis Advantage {https://www.fadavis.com}

Upswing (Blackboard)

Upon registration, LSCO students are automatically charged $25 per semester credit hour for access to all required textbooks, lab manuals, access codes, and e-books through the Gator Book Pack program. Physical materials may be picked up in Beaumont or shipped for an additional fee. Information and FAQs are available on the LSCO Gator Book Pack webpage. Students have until the second class day of the semester to opt out of the program.

Students are expected to have access to all required materials during the first week of class and are responsible for completing all assigned coursework. Students who do not have access to their materials during the first week should notify the instructor immediately for guidance.

Upon successful completion of this course, students will acquire the following course learning outcomes:

Course Level Learning Outcomes (ACGM or WECM)Core Objectives  Associated Course Activities/Assignments/Projects

See Course Calendar

Faculty who suspect violation of academic honesty, cheating, plagiarism, collusion, or abuse of resource materials may assign an academic penalty. Students must be notified of their right to appeal before the academic penalty is imposed.

Students subject to penalty due to academic honesty have the right to appeal the decision. Refer to the current LSCO Catalog for details on the appeal process.

LSCO students are required to use their LSCO email account (Office 365 / Microsoft Outlook) for all electronic communication. In order to ensure the privacy and identity of the student communicating via electronic methods, LSCO faculty will direct students to use their LSCO email accounts rather than personal accounts. If a student has trouble accessing their LSCO email account, they should contact the LSCO Help Desk at (409) 882-3033 or helpdesk@lsco.edu.

All students are required on campus for dates marked as Mandatory on course calendar. These dates consist of orientations and skills practice and check-offs. The mandatory dates will count as clinical absence if a student does not attend. 

Federal regulations require students who receive financial aid to have begun “attending” and participate substantially in each course for which they are enrolled on or before the official census reporting date outlined on the LSCO Academic Calendar. Students documented as “not attending” a course upon the census date are assumed (for financial aid purposes) to have not begun attendance for that course This negatively affects their financial aid eligibility and disbursement and requires the student to repay any financial aid funds that have already been disbursed . Attendance in an ONLINE course is verified by substantial participation in the course on or before the census date published in the LSCO Academic Calendar. Substantial participation in this online course is defined as logging in and completing/participating in at least one requirement of the course. Note: Simply logging in to your online course does not constitute attendance.

Hybrid classes are a mix of face-to-face and online environments. Students will be expected to attend class during the scheduled meeting time. (Include the policy on absences and tardiness.) In addition to classroom attendance, your weekly active participation in the online component (Blackboard and/or homework software) will be considered and expected.

Hybrid-Flexible (HyFlex) courses utilize a blended course design that allows students to choose how they will ATTEND their class sessions. Students can choose to attend sessions in-person or live online without attending class on campus. A watch later option is available to students taking a HyFlex course, however, students may utilize watch later sessions no more than three classes during an 8-week term or five classes during a 16-week term.

Assignments: will count as 5% of your course grade. Assignments will be due according to the day and time posted in Blackboard. Incomplete or late assignments will not be accepted. Assignments not submitted by the due date will receive a zero. We will drop one lowest quiz grade of the students choosing.

Exam Remediation: Students will be assigned remediation after each exam. These will be counted as quiz grades that will not be dropped. Remediation assignments are worth 5 % of the grade. It is important for the student to pay attention to when these assignments are due. No late exam remediation will be accepted. 

Exams: Students are strongly encouraged to take exams as scheduled. However, in the event an exam is missed, the student is required to notify the instructor through Office 365 email before the exam and request to take a makeup. No exams will be taken early. The make-up exam must be taken within two days, after the original exam date. The student is responsible to schedule the make-up exam with the testing center. If the exam is not taken within this time period, the student will receive a zero on that exam. Failure of the student to contact the instructor within 24 hours after the exam will result in a ZERO on the exam. ALL make-up exams will have a ten-point penalty deducted for the first make up exam, a 20-point penalty for the second make up exam, a 30-point penalty for the third make up exam, and a 40-point penalty for the fourth make up exam.  The final MUST be taken at the scheduled time. There is no make up for the final.



 In emergencies the Nursing Department Administrative Assistant @ 409-882-3344 or the

LSC-O operator @ 409-883-7750 should be contacted. They will relay the message to the student right away. Be sure to tell the Nursing Administrative Assistant or the LSC-O operator that the student is in the Level II of the VN program.

Dress for the classroom and lab includes appropriate daytime dress. Students wearing clothing deemed distracting to faculty or other members of the class will be asked to change into something more appropriate.

• Face-to-Face - No food, drink, tobacco, cell phones, etc.

• Online - Since face-to-face meetings in the classroom may be replaced by online meetings through discussion boards, emails, and/or Blackboard Collaborate, students are expected to follow the rules of netiquette in these forums.

• Hybrid - When face-to-face meetings in the classroom are replaced by online meetings through discussion boards, emails, and/or Blackboard Collaborate, students are expected to follow the rules of netiquette in these forums.

• Hyflex - Whether attending in person or online (synchronously or asynchronously)—students are expected to engage respectfully and responsibly. Arrive prepared, minimize distractions, and participate actively using appropriate tools (e.g., microphones, chat, discussion boards). When joining remotely, keep your camera on when possible, mute your microphone when not speaking, and use the chat feature constructively. In the classroom, be mindful of peers who are joining online by speaking clearly and allowing space for all voices. All communication should remain professional.

Exams will be proctored on campus in classroom. (See Course Calendar for dates and times of exams) Nothing will be allowed to be brought into the classroom on test day. There should be NO conversation once test has started. Any last-minute study or communication must take place outside the classroom prior to the test.  Any student caught with a cell phone during testing will be asked to leave and will receive a zero on exam. If you are dismissed from the exam, no makeup on that exam will be allowed. Caps/hats with visors and hoodies worn over the head will not be allowed during testing/exams. Headphones of any type are not allowed to be worn during testing/exams.

Exams. Exams will be based on course objectives and material. Course content from prerequisite courses may be included on exams, as appropriate. Exams may be multiple choice, multiple answer, essay, true/false or other alternate item formats. There will be six (6) unit exams, one (1) Management HESI Exam, and a comprehensive final exam. 

Management HESI.

The Management will count as 10% of the student’s grade. Students will have two attempts to achieve 850 or higher. All students must take the second attempt. The student must submit instructor directed remediation for the first attempt, on the date designated by the instructors, before they will be allowed to take the second attempt. Students who are absent for the first attempt will receive the grade they receive on the second attempt will be the grade entered into the gradebook plus a 10-point deduction. There is no make up for the first or second HESI assessment attempt. If the student misses both attempts, they will receive a “0” for 10% of their grade for the Management HESI. If the student is more than 20 minutes late to either attempt, they will not be allowed to take the assessment and will receive a 10 point deduction on the grade I the gradebook.

Instructor directed remediation will be required after the Management HESI assessment, regardless of the student’s score. Management HESI remediation must be turned in by the date designated by the instructors in order for the student to take the 2^nd Management HESI attempt and/or final exam.  There are no makeups for HESI assessments and final exams. Please upload individual report, templates, quizzes assigned in remediation and quizzes found at the end of the chapter in your HESI Management book to blackboard in the appropriate drop box. No late or incomplete assignments will be accepted.



Returning Students. All Level 2 students are required to take the Management and Pharmacology HESI. Students who are repeating any of the following courses: Applied Nursing 2 and Pharmacology must meet all the Level 2 requirements and make an 850 on the Management and Pharmacology HESI, even if they are not enrolled in that course. Students will have two opportunities to score an 850 or higher.

Students should use AI technology responsibly and ethically. This includes refraining from using AI to engage in harmful or unethical activities, such as generating false information, spreading misinformation, or engaging in malicious behaviors. The use of AI should align with the principles of academic integrity, honesty, and respect for others. Students are responsible for adhering to LSCO's Academic Honesty policy found in the Catalog. LSCO's full AI policy can be found at AI Policy | Lamar State College Orange (lsco.edu)

For every hour in class (or unit of credit), students should expect to spend at least two to three hours per week studying and completing assignments. For a 3-credit-hour class, students should prepare to allocate approximately six to nine hours per week outside of class in a 16-week session OR approximately twelve to eighteen hours in an 8-week session. All Online/Hybrid students should expect to spend at least as much time in this course as you would in the traditional, face-to-face class.

Grading and Evaluation Method

An average of 78% or greater is required to pass this course. There is no rounding of grades. If the student does not pass Applied Nursing 2 with a 78 or greater, they will receive a “U” Unsatisfactory in their clinical course.

**VN Students must have a course average of 78 to sit for all VNSG final exams.

**Final averages will not be rounded. A 77.99 does not round to a 78.

**There is no rounding of grades! 

The final course grade is calculated as follows:                  

Exams. Exams will be based on course objectives and material. Course content from prerequisite courses may be included on exams, as appropriate.  Exams may be multiple choice, multiple answer, essay, true/false or other alternate item formats. There will be six (6) unit exams, one (1) Management HESI Exam, and a comprehensive final exam. 

Management HESI.

The Management will count as 10% of the student’s grade. Students will have two attempts to achieve 850 or higher. All students must take the second attempt. The student must submit instructor directed remediation for the first attempt, on the date designated by the instructors, before they will be allowed to take the second attempt. Students who are absent for the first attempt will receive the grade they receive on the second attempt will be the grade entered into the gradebook plus a 10-point deduction. There is no make up for the first or second HESI assessment attempt. If the student misses both attempts, they will receive a “0” for 10% of their grade for the Management HESI. If the student is more than 20 minutes late to either attempt, they will not be allowed to take the assessment and will receive a 10 point deduction on the grade I the gradebook.

Instructor directed remediation will be required after the Management HESI assessment, regardless of the student’s score. Management HESI remediation must be turned in by the date designated by the instructors in order for the student to take the 2^nd Management HESI attempt and/or final exam.  There are no makeups for HESI assessments and final exams. Please upload individual report, templates, quizzes assigned in remediation and quizzes found at the end of the chapter in your HESI Management book to blackboard in the appropriate drop box. No late or incomplete assignments will be accepted.

Assignments.  There will be assignments throughout the semester. Assignments could consist of quizzes, workbook assignments, worksheets, a discussion board, HESI assignments, F.A. Davis assignments, etc. Assignments will be submitted via the drop box in your blackboard course. Assignments will count as 5% of your course grade. Assignments will be due according to the day and time posted on Blackboard.  Assignments not submitted by the due date or incomplete will receive a zero. No late assignments will be accepted. If you receive a zero but have proof of grade you may email your instructors with proof no later than one week after the assignment due date. Remediation grades will not be dropped. We will drop one lowest quiz grade.

Discussion Board Grading Criteria: Criteria for the Discussion Board will be posted in Blackboard under Course Content. Discussion board entries must be submitted by the due date/time posted in Blackboard, in the correct format.

The instructor will respond to emails within 24 hours, excluding weekends and holidays. On weekends and holidays, the instructor will respond to emails from students within 24 hours of the first business day following the weekend or holiday.

Assignments.  There will be assignments throughout the semester. Assignments could consist of quizzes, workbook assignments, worksheets, a discussion board, HESI assignments, F.A. Davis assignments, etc. Assignments will be submitted via the drop box in your blackboard course. Assignments will count as 5% of your course grade. Assignments will be due according to the day and time posted on Blackboard.  Assignments not submitted by the due date will receive a zero. No late assignments will be accepted. If you receive a zero but have proof of grade you may email your instructors with proof no later than one week after the assignment due date. Remediation grades will not be dropped. We will drop one lowest quiz grade of the students.

Discussion Board Grading Criteria: Criteria for the Discussion Board will be posted in Blackboard under Course Content. Discussion board entries must be submitted by the due date/time posted in Blackboard, in the correct format.

Weekly participation and engagement in the courses are critical for student success. Assignments should be completed by the due date. Students should also refer to the instructor’s attendance policy for additional information. (See LSCO Catalog, Class Attendance.)

Immediately following the exam, the student may review the exam with the proctor present if everyone took the exam. If a student is caught with a cell phone or recording device during exam review, that student will be asked to leave, and that student will receive a zero on that exam. A student may review the exam in private with one of the course instructors within one week of the class review.

This syllabus contains information, policies, and procedures for a specific course. By enrolling, the student agrees to read, understand, and abide by the rules, policies, regulations, and ethical standards of Lamar State College Orange as those contained in the current LSCO Catalog and schedule of classes.

The instructor reserves the right to make changes to this syllabus if deemed necessary. All changes will be provided to the students orally or in writing before the implementation of the change.

TimelyCare is a virtual health and well-being platform that is available 24/7 for all non-dual credit enrolled LSCO students. There is no cost to eligible students for this service. TimelyCare providers offer emotional support, mental health counseling, health coaching, psychiatry, and basic needs support. Non-Dual Credit students enrolled in classes can log in to the TimelyCare website or app available at timelycare.com/LSCO.

Any student who faces challenges securing their food, housing, transportation, or childcare for minor dependents and believes this may affect their performance in the course is encouraged to contact the student care office (studentcare@lsco.edu)for guidance on how to access possible resources. Please notify the instructor of your circumstance if you are comfortable doing so.

Lamar State College Orange (LSCO) is an equal opportunity educational institution and does not discriminate against any person regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, sexual orientation, gender identity, or veteran status, in admissions, educational programs, student activities or employment. For further information about this policy, contact the Director of Student Care and Accessibility at studentcare@lsco.edu.

LSCO prohibits discrimination, including sexual harassment and retaliation, against any student on the basis of race, color, religion, gender, national origin, disability, or any other basis prohibited by law. Any student who believes that he or she has experienced prohibited conduct or believes that another student has experienced prohibited conduct should immediately report the alleged acts to the Title IX Coordinator, Rebecca Gentry rebecca.gentry@lsco.edu.

LSCO students will access Blackboard through the MyGator portal. Login credentials will use the following format: NetID@my.lsco.edu/Password. For help in identifying your NetID/Password, visit https://www2.lsco.edu/sspr/userinfo1.asp.

Students needing help learning how to navigate Blackboard are encouraged to reach out to LearningTechnology@lsco.edu. Blackboard student resource videos and help-sites are available at https://www.lsco.edu/distanceed/blackboard-student.asp.

Lamar State College Orange provides career advising services to all students and alumni through Career Coach, an online career planning tool. Career Coach assists students through all phases of developing, initiating, and implementing career plans.

Information regarding employment opportunities and career options are provided along with access to live local job postings. Full-time and part-time employment opportunities, as well as internships, are available through Career Coach. Access https://www.lsco.edu/advising/career-planning.asp for more details on how to use LSCO’s Career Coach to plan for and learn more about your future career.

Lamar State College Orange provides currently enrolled students support for daycare and/or transportation costs on a first come first serve basis as funding allows.

Access https://www.lsco.edu/advising/gator-assistance.asp for details on assistance services.

Students needing course content or study skills support are encouraged to make an appointment or walk in to receive tutoring and academic support services. Our series of student success seminars, named Lifesavers, are available Face-to-face, online, and self-paced throughout the semester. Reach out to OASIS@lsco.edu for more information on how students can receive academic support. Visit https://www.lsco.edu/student-life/library/lifesavers.php for more information about Lifesavers.

Students are encouraged to visit library.lsco.edu to find the library’s current operating hours, access the catalog to locate print materials, and access GatorSearch to explore the vast electronic collection. The library provides over 77 electronic database collections that include eBooks, newspapers, magazines, academic journals, and streaming video. The physical library contains a specialized collection of research materials specifically chosen to support the degrees and courses offered. Additionally, Students with research questions or questions about library services are encouraged visit the library in person, call 409-882-3352, access the chat on the library webpage, or to email their question to lscolibrary@lsco.edu.

Under the Texas State System, Lamar State College Orange complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, pertaining to the provision of reasonable academic adjustments/auxiliary aids for students with disability. We strive to provide reasonable academic adjustments/auxiliary aids to students who request and require them.

Students who believe they have a disability requiring an academic adjustment/auxiliary aid are encouraged to contact the Director of Student Care & Accessibility at studentcare@lsco.edu. Students are encouraged to apply before the start of the semester when at all possible. The Accommodation Request Form and details regarding the appropriate documentation needed can be found here: https://www.lsco.edu/advising/disability.asp. Once approved, the signed accommodation form provided by the Director of Student Care & Accessibility must be submitted to the instructor at least two business days in advance of need.

Lamar State College Orange provides currently enrolled students with access to online tutoring through a partnership with Upswing, an online tutoring platform. Tutors are available 24/7 online in almost every subject.

Access https://www.lsco.edu/tutoring/online-tutoring.asp for details on how to log-in to the FREE services.

In the event of an emergency campus closure in excess of three class days, Lamar State College Orange’s classes will continue via the use of Blackboard. In such an instance, the college website, www.lsco.edu, will have information concerning the event and anticipated re-opening plans.

Please be considerate of other classmates’ feelings, ethnic background, cultural differences, situations, and level of maturity. Students will be asked to leave the course if disruptive or inappropriate behavior is exhibited in any of the course requirements. If your instructor feels that you have not contributed appropriately to course requirements, your final course grade may be reduced accordingly.

The instructor reserves the right to manage a positive learning environment and will not tolerate inappropriate conduct in the course. Rude correspondence (discourteous or impolite, especially in a deliberate way) in e-mails, telephone calls, in person, or comments made to other class members, the instructor, or the office staff.

Students should develop a backup plan should their computer system or their Internet provider fail. Computer or internet connectivity issues are not valid excuses for missing a deadline. The College provides many opportunities for using computer equipment, as do many public libraries. Refer to the LSCO website for operational hours of the Library and OASIS.

Students should check in advance with the institution to which they plan to transfer credit to confirm transferability.

LSCO awards some certificates and degrees in which a criminal history MAY disqualify candidates from becoming licensed, certified, and/or employed upon degree/certificate completion. Students with a criminal background enrolling in courses leading to a degree/certificate in Criminal Justice, Barber, Cosmetology, Emergency Medical Technology, HVAC, Electrician, Plumbing, Massage Therapy, Medical Assisting, Vocational Nursing (VN), Registered Nursing (RN), Pharmacy Technician, Real Estate, or Teacher Preparation program are STRONGLY ENCOURAGED to discuss the certification and/or licensing regulations of the program with the program director listed in order to learn more about the current guidelines related to criminal history as well as the right of individuals to request a criminal history evaluation letter.

Never attending or ceasing to attend classes DOES NOT constitute a drop or withdrawal. You remain registered until you request a drop from the instructor. Failure to act in a timely manner will result in an "F" grade for the course. It is the student's responsibility to follow up with the LSCO advising office to ensure that all drops/withdrawals are processed as desired.

The grade of "I" may be given when any requirement of the course, including the final examination, is not completed. Students seeking an incomplete should have completed 75% of the course requirements and be passing the course at the time of the request. Arrangements to complete deficiencies in a course should be made in advance of the end of the semester with the instructor. The instructor will process the Incomplete form online, and a confirmation will be sent to the student’s LSCO email.

Incomplete work must be finished during the next long semester. If not, the Office of Admission and Records must change the "I" grade to the grade of "F." The course must then be repeated if credit is desired. An "I" grade also automatically becomes an "F" if the student registers for the course prior to removing the deficiencies and receiving a grade change. The instructor may record the grade of "F" for a student who is absent from the final examination and is not passing the course.

Grade determination and awarding of grades in a course are the responsibility of the instructor and should be calculated according to college policy, procedures, and written details provided in the course syllabus. NOTE: Final grades are available to students within 48 hours of the instructor posting the grade in Banner. Students may view final grades by logging into MyGator and then accessing Gator Self-Service.

An academic appeal process is afforded to students who desire to dispute a grade or any decision that affects the student’s ability to complete and earn a grade for the course provided it is not related to a violation outlined in the LSCO Student Code of Conduct. If an informal conference with the faculty member regarding an academic complaint fails to reach the outcome requested by the student, the student may initiate the formal process. Even after initiating the formal complaint process, students are encouraged to seek informal resolution of their concerns. A student whose concerns are resolved may withdraw a formal complaint at any time.

Refer to the current catalog or for details on the formal grade appeal process.

Lamar State College Orange has identified seven educational goals to specify the knowledge and skills that students should gain from completing academic and technical programs with the College. These goals are:

• Critical thinking (General Education, Technical) – Students will be able to demonstrate creative thinking, innovation, inquiry, analysis, evaluation, and synthesis of information.

• Communication (General Education, Technical) – Students will be able to effectively develop, interpret and express ideas through written, oral and visual communication.

• Empirical and quantitative skills (General Education, Technical) – Students will be able to manipulate and analyze numerical data or observable facts and create informed conclusions.

• Teamwork (General Education, Technical) – Students will be able to consider different points of view and to work effectively with others to support a shared purpose or goal.

• Social responsibility (General Education, Technical) – Students will be able to recognize and acquire a sense of intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national and global communities.

• Personal responsibility (General Education, Technical) – Students will be able to connect choices, actions, and consequences to ethical decision-making.

• Professional competency (Technical) – Students will be able to recognize or demonstrate skills that depict professional values and employability. If the career has licensure or certification requirements, students may prepare for the licensure and certification in a capstone course and sit for the licensure or certificate at the end of the program.

Current students will access many LSCO applications through the MyGator portal. Login credentials will use the following format: NetID@my.lsco.edu/Password.

Students can set a password here: https://www2.lsco.edu/sspr/

IMPORTANT: It is a violation of College policy, state laws, and federal laws for anyone to gain or help others gain unauthorized access to MyGator or any LSCO application or service. All accounts shall be for use by a single individual – the person for whom the account was approved or assigned. This includes Blackboard accounts as well as any application within MyGator. Sharing or loaning accounts is strictly prohibited, can be construed as a form of cheating, and violates College policy, state laws, and federal laws.

LSCO adheres to the policies and procedures established in the Texas Education Code, Texas State University System Rules and Regulations, LSCO Faculty Handbook, and LSCO Catalog.

No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. It is inappropriate for minor children to be on campus due to the potential liability to the College, the risk of harm to the children, and decreased employee productivity due to distractions and disruptions.

LSCO believes that all matters involving a staff member (non-instructor) OR an instructor are best resolved directly with the employee. Should it not be resolved at that level, access and complete the Student Complaint Intake form within five (5) business days from the date of the offense. The Student Complaint Intake Form can be found in any of these locations: 

• LSCO Website (Current Students) 
• LSCO Catalog (Student Services, Complaints) 
• MyGator Card 
• Blackboard (Student Resources, Student Services, Student Resources) 

After a student completes the Student Complaint Intake Form, they will be contacted by an LSCO employee unrelated to the offense and provided guidance on how to proceed with the Complaint process. 

Refer to the LSCO Catalog (Student Services, Complaints) for details on the complaint process. 

Student-Staff and Student-Instructor Complaint Process involving Safety, Harassment, or Title IX: 

Students who have experienced a safety, harassment, or title IX event should access and complete the Title IX/Clery: Anonymous Reporting Form found in any of these locations: 

• LSCO Website (Sexual Misconduct & Title IX)
• LSCO Catalog (Student Services, Complaints)
• MyGator Card 
• Blackboard (Student Resources, Student Services, Student Resources)

After a student completes the intake form, they will be contacted by an LSCO employee and provided guidance on how to proceed. 

Refer to the LSCO Catalog (Student Services, Complaints) for details on the complaint process. 

The privacy of all students, including Distance Education students, is protected through strict adherence to the rules of the Family Education Rights and Privacy Act. LSCO’s statement regarding the Family Education Rights and Privacy Act can be found in LSCO’s Catalog. Additional information regarding privacy for Distance Education students can be found in the Distance Education Handbook, appendix D.